As part of our Lawfirm Anywhere solution, but also offered independently, we have partnered with PSZDirect, who have managed our phones and mobiles for over 15 years.
PSZDirect’s attention to service is refreshing and surprising, their knowledge of the telco market is unrivalled, and they have long-established relationships with all the main wholesalers. That means they can effectively manage your phones & spend and resolve any issues quickly even if you are a small business.
Exceptional Service
- It can often be disappointing once you onboard a new phone system or supplier and the service you receive is far from what was promised. Our philosophy is ‘customer service’. Our customers will l tell you that we go above and beyond expectation which, for us, is just normal service.
- We remove the risk of issues during porting of mobile and landline numbers, ensuring you have no downtime during transition, and provide a full managed service to support you thereafter. We worry about your spend, seeking to reduce your costs at every opportunity with active monitoring of your usage as if it were our own.
- We handle the key wholesalers for you, having built strong relationships with them over many years, ensuring any issues can be addressed quickly.
Lower telephony costs
- Horizon is hosted on your behalf so you only pay for what you need on a per-seat basis.
- Avoid major hardware or maintenance investments as you're not buying a PBX.
- All the cost benefits of IP telephony including free inter-office calls and cheaper call rates.
Enables flexible working
- Enabling employees to work from anywhere is fast becoming the new normal but many firm’s staff are suffering from the inability to transfer calls when at home.
- Horizon enables fully functional, flexible work through hot-desking, home working and, through PSZ Direct, on mobile devices.
Easy to install and maintain
- You can have Horizon live within 24 hours with no need for IT support.
- Horizon also requires minimal ongoing support but we will support you 24/7
Mobiles:
- We cater for all major networks.
- Ensure you are always on the right tariff with all available savings.
- Personalised tariffs to work with your business requirements.
- Guaranteed SLA's, 24/7 support, Mobile Device Manager, Sim free phones, Mobile Data / Mifi units, mobile signal solutions / boosters, spend alert & tracking, Sim only tariffs, international Sims
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